Shipping and Delivery Policy

Last Updated: 4 Jan 2024

Thank you for choosing MakSaya for your item purchases. We aim to provide you with a smooth and reliable shopping experience. Please take a moment to review our shipping and delivery policy.

We offer several shipping methods to ensure your order reaches you in a timely and convenient manner. Shipping options and estimated delivery times may vary based on your location. 

Shipping costs are calculated based on the total weight of your order, your shipping address, and the selected shipping method. You can view the shipping cost for your order during the checkout process before finalizing your purchase.

Once your order is placed, our team will process it promptly. Order processing typically takes 1 (one) business days, but this may vary depending on the specific products in your order and our current order volume.

The estimated delivery time for your order depends on your location, the selected shipping method, and any unforeseen circumstances that may affect shipping carriers. While we make every effort to meet these estimated delivery times, we cannot guarantee exact delivery dates. Our suggested day for delivery would be Sunday – Tuesday to avoid parcel delay close to weekend period

Please ensure that your delivery address is accurate and complete to avoid any shipping delays or delivery issues. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your delivery. Please note that it may take some time for tracking information to become available.

Our shipping partners will attempt delivery to the address provided. If the initial delivery is unsuccessful, they may make additional delivery attempts or leave a notice for you to arrange pickup or reschedule delivery, depending on their policies.

We currently offer shipping within Malaysia. If you are located outside of these regions, please contact our customer support team to inquire about shipping options.

If you have any questions or concerns regarding your order’s shipping and delivery, please do not hesitate to contact our customer support team at Hubungi Kami. We value your business and are here to assist you with any inquiries related to shipping and delivery.

Shopping Cart